SMS Service Centre number:
+447785016005.This number is used to configure your phone for sending text messages. (See SMS page)
Handset's serial number:
Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen
Pay as you go credit
To check your balance and how much remaining credit you have, enter '*#2345#' as a phone number. We've also heard that the number '*#1345#' works on some phones.Call 2345 free from your pay-as-you-talk mobile, to top up your Vodafone credit.
Other useful codes
You can also try the following network commands:
*#100# = Your own mobile phone number
*#103# = The current time from the network
Contacting Customer Services
For Customer Services:
Dial 191 from your mobile phone
Pay monthly: 08700 700 191 (From overseas: +44 7836 191 191)
Pay as you talk: 08700 776 655 (From overseas: +44 7836 191919)
Business: 08700 746 464 (From overseas: +44 7836 191 191)
You can email Vodafone via the 'Contact us' link at www.vodafone.co.uk
Stolen handset
If your Vodafone handset is stolen, call Vodafone Customer Services immediately:
Pay monthly: 07836 191191
Pay as you talk: 08700 776655
Vodafone email details:
Vodafone offers an email service called Vodafone Mail. With this you get an email address that you can access via the Internet, your mobile phone or your landline phone. You can Receive text alerts when new messages arrive. You need to register on the Vodafone website to use Vodafone Mail.
Call 242 to listen to email messages on your mobile
Monday, March 24, 2008
VOICEMAIL
Voicemail retrieval number:
To listen to your voicemail, dial 121 from your Vodafone mobile
Accessing voicemail from a landline or from abroad
To access your voicemail account from a standard landline phone, simply dial your own mobile number. When connected, press 9 to skip through your personal greeting, and you'll be prompted for your PIN.If outside the UK, remember to prefix with +44 and lose the first '0', e.g. +447802 090100
Enable / Disable voicemail
Dial the following codes from your mobile to turn on and off Voda's voicemail:
To activate voicemail on your mobile, dial: 1211
To deactivate voicemail on your mobile, dial: 1210
Voicemail notification
Vodafone gives you the option of being called when there's a waiting voicemail, or receiving a text message alert. You can change your voicemail notification method as follows:
Dial 121, and press Send.
Press 1 for the main menu, then dial 43
There are three options:
Select 2 for alerts by SMS text message
Select 3 for Voice altert and deliver message
Select 4 to select Voice alert
What is my PIN?
Vodafone's default voicemail PIN is 3333. If you haven't set a PIN, this is likely to be your PIN number. If in doubt, you'll need to contact Vodafone customer services.
To listen to your voicemail, dial 121 from your Vodafone mobile
Accessing voicemail from a landline or from abroad
To access your voicemail account from a standard landline phone, simply dial your own mobile number. When connected, press 9 to skip through your personal greeting, and you'll be prompted for your PIN.If outside the UK, remember to prefix with +44 and lose the first '0', e.g. +447802 090100
Enable / Disable voicemail
Dial the following codes from your mobile to turn on and off Voda's voicemail:
To activate voicemail on your mobile, dial: 1211
To deactivate voicemail on your mobile, dial: 1210
Voicemail notification
Vodafone gives you the option of being called when there's a waiting voicemail, or receiving a text message alert. You can change your voicemail notification method as follows:
Dial 121, and press Send.
Press 1 for the main menu, then dial 43
There are three options:
Select 2 for alerts by SMS text message
Select 3 for Voice altert and deliver message
Select 4 to select Voice alert
What is my PIN?
Vodafone's default voicemail PIN is 3333. If you haven't set a PIN, this is likely to be your PIN number. If in doubt, you'll need to contact Vodafone customer services.
wap
Vodafone WAP settings
WAP gives you access to special pages optimised for use on a mobile phone. For more on WAP, see our WAP page.
The Vodafone WAP settings can be found on our WAP Settings page
Vodafone GPRS settings
GPRS allows for what has become known as "always on" data connection for GSM mobile phones, allowing for faster WAP browsing, web surfing and email. Your network operator must enable GPRS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on GPRS, see our GPRS page.
The Vodafone GPRS settings can be found on the Vodafone section of our GPRS Settings page
Vodafone MMS settings
MMS is the abbreviation for Multi-media messaging - sending images and videos between mobiles. Your network operator must enable MMS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on picture messaging, see our MMS page.
WAP gives you access to special pages optimised for use on a mobile phone. For more on WAP, see our WAP page.
The Vodafone WAP settings can be found on our WAP Settings page
Vodafone GPRS settings
GPRS allows for what has become known as "always on" data connection for GSM mobile phones, allowing for faster WAP browsing, web surfing and email. Your network operator must enable GPRS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on GPRS, see our GPRS page.
The Vodafone GPRS settings can be found on the Vodafone section of our GPRS Settings page
Vodafone MMS settings
MMS is the abbreviation for Multi-media messaging - sending images and videos between mobiles. Your network operator must enable MMS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on picture messaging, see our MMS page.
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